Municipiul Iaşi, Str. CIURCHI, Nr. 126-128, CLADIREA TUDOR OFFICE CENTER, Etaj 6
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Administrator
Aveți informații despre mediul de lucru din această companie? Care este atmosfera? Salariul este unul motivant? Oferă și alte beneficii? Care sunt condițiile pe care le oferă? Mulțumim anticipat!
Fara experienta, Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Payments Processing Officer - Junior (Eng/ES)
126-128 Strada Ciurchi, Iași
expirat: 08.04.2021
Fara experienta, Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
IT Service Desk Analyst (Junior/Senior)
126-128 Strada Ciurchi, Iași
expirat: 01.04.2021
Fara experienta, Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
Diagnosing and resolving technical issues on your own and as part of a team
Proactively keep the Customer informed of any progress on their incident/service request
Assist with troubleshooting and resolving infrastructure issues
Provide support to customers via telephone, email and remote control
Take ownership of customer complaints, to accept, further investigate and ultimately resolve any incidents that are received or that are passed from other IT Service Functions or IT Leadership Team
Confident, clear and professional telephone manner
Log tickets via the ITSM Tool using incident, problem and change methodology
Excellent written and verbal communication skills
Creating and maintaining documentation/knowledgebase which can be used by various audiences
Maintain accurate inventory of all hardware and software resources
Liaising with 3rd parties
Following processes and procedures
Carrying out daily check on firm’s infrastructure systems
Diagnosing and resolving technical issues on your own and as part of a team
Proactively keep the Customer informed of any progress on their incident/service request
Assist with troubleshooting and resolving infrastructure issues
Provide support to customers via telephone, email and remote control
Take ownership of customer complaints, to accept, further investigate and ultimately resolve any incidents that are received or that are passed from other IT Service Functions or IT Leadership Team
Confident, clear and professional telephone manner
Log tickets via the ITSM Tool using incident, problem and change methodology
Excellent written and verbal communication skills
Creating and maintaining documentation/knowledgebase which can be used by various audiences
Maintain accurate inventory of all hardware and software resources
Liaising with 3rd parties
Following processes and procedures
Carrying out daily check on firm’s infrastructure systems