Bucureşti Sectorul 2, Str. BARBU VĂCĂRESCU, Nr. 201, ETAJ 14,15, 16, 23, 24 SI 25
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Perform the following RF network design, planning and optimization activities as required
Fully proficient in set-up, calibration, utilization, and data post processing of drive-test hardware and software products
Understand equipment co-location requirements for multiple operators and perform inter-modulation analysis
Proficient knowledge of MapInfo software
Comprehensive understanding of RF channel environment (fast fading, slow fading, time dispersion, scattering, diffraction, wave length/frequency dependence, etc.) and proper prediction model selection (Okomura, Hata, COST231, etc.) and their key parameters calibration for various frequencies
Good knowledge of system topology and air interface parameters of at least one of the main technologies (GSM/GPRS, EDGE, UMTS,LTE etc.)
Understanding of system topology and air interface parameters of at least one of the main telecommunication technologies (GSM, UMTS, LTEetc.)
Good knowledge of at least one of the main equipment vendors
Knowledge of system features and parameters for optimal network performance
Analyze network performance reports and good understanding of KPIs
Carry out optimization techniques (proper antenna selection for optimal horizontal/vertical performance, mechanical/electrical tilting, appropriate transmit power setting, antenna clearance, neighbor list analysis, etc.) for optimal site/cluster performance
Good understanding of antenna theory (aperture, gain, beam width, dipole vs. isotropic), antenna performance (return loss, impedance matching, etc.), and engineering tools (spectrum analyzer, site master, etc.)
Perform link budget, design criteria and traffic analysis
Help to define processes and procedures for RF engineering tasks
Perform network surveillance, 1st Level restoration and preventive maintenance;
Work utilizing pre-prepared Instruction SETS, Script commands, etc.;
Handle 80% of upcoming issues and 20% escalate to Back Office;
Ticket record and solve standard problems;
Interaction with other technicians, customer technical staff and other groups within Service Delivery organization;
Responsible for creating Trouble Tickets and work orders for network and service functionality and to escalate within the department / group as well as to the Back Office units / 3rdParty / supplier partner functions so that service layer may be maintained at specified level;
The engineer will be the responsible team member, working in a shift 24x7
Submit MKT campaigns in Huawei system, ensuring all information in the system is accurate and check the compliance of the approval process of MKT campaigns
Track the status of MKT campaigns
Collect acceptance materials from suppliers and check the materials as per the regulations and guidelines to ensure the acceptance materials meet the requirements of contracts and acceptance criteria
Identify and detect the problems in the acceptance documents review process and track the problem ledger
Follow up the invoicing progress of the supplier until the invoice is uploaded in the Huawei system for payment
Be able to communicate with relevant parties to resolve issues within the work scope and escalate if necessary
Record all problems encountered in daily work and send monthly report
Office infrastructure maintenance management: including but not limited to staff laptop, meeting room equipment, access control systems, etc., to guarantee the stability and availability of office equipment
Application and network support: office applications such as mailbox, conference software, office, etc., AD domain account management, etc
Handle internal operations based on corporate processes and platforms, such as creating supply chain orders, issuing procurement POs, maintaining project milestone information, and checking the validity of documents to ensure that the service quality and SLA are satisfactory with customer requirement;
Release Material Requests, update internal tools (P-Link), collect and verify shipment information;
Back office support for Channel incentives and JMKT business scenarios related to:
Submit incentive activities applications and settlements (Rebate, Price Protection, Temporary Incentives and Joint MKT campaigns) in the Huawei system, ensuring all information in the system is accurate and compliant with the process
Track the overdue status of incentives activities and campaigns
For Joint MKT campaigns, collecting acceptance materials from Huawei sales partners and checking the materials as per the regulations and guidelines to ensure the acceptance materials meet the requirements of contracts and acceptance criteria. For others incentive activities, collecting claim materials from Huawei sales partners and verify the claim validity and process them in system according to process requirements
Identify and detect the problems in the acceptance and settlement documents review process and track the problem ledger. Record all problems encountered in daily work and send monthly report
Be able to communicate with relevant parties to resolve issues within the work scope and escalate if necessary
Responsible for the analysis, configuration and review of global service contract information and provide clean data sources for the company's business;
Responsible for the acceptance and review of business data of global service suppliers and effectively support timely payment of Huawei through timely and accurate processing;
Regularly follow up and manage the acceptance process of service contract, timely closed-loop problems and improve the handling efficiency;
Conducted compliance and authenticity audit of acceptance data, risk identification and closed-loop control to avoid business risks;
Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair
Daily communication with partners and customers regarding repair fee claims;
Perform the following RF network design, planning and optimization activities as required
Fully proficient in set-up, calibration, utilization, and data post processing of drive-test hardware and software products
Understand equipment co-location requirements for multiple operators and perform inter-modulation analysis
Proficient knowledge of MapInfo software
Comprehensive understanding of RF channel environment (fast fading, slow fading, time dispersion, scattering, diffraction, wave length/frequency dependence, etc.) and proper prediction model selection (Okomura, Hata, COST231, etc.) and their key parameters calibration for various frequencies
Good knowledge of system topology and air interface parameters of at least one of the main technologies (GSM/GPRS, EDGE, UMTS,LTE etc.)
Understanding of system topology and air interface parameters of at least one of the main telecommunication technologies (GSM, UMTS, LTEetc.)
Good knowledge of at least one of the main equipment vendors
Knowledge of system features and parameters for optimal network performance
Analyze network performance reports and good understanding of KPIs
Carry out optimization techniques (proper antenna selection for optimal horizontal/vertical performance, mechanical/electrical tilting, appropriate transmit power setting, antenna clearance, neighbor list analysis, etc.) for optimal site/cluster performance
Good understanding of antenna theory (aperture, gain, beam width, dipole vs. isotropic), antenna performance (return loss, impedance matching, etc.), and engineering tools (spectrum analyzer, site master, etc.)
Perform link budget, design criteria and traffic analysis
Help to define processes and procedures for RF engineering tasks
Perform network surveillance, 1st Level restoration and preventive maintenance;
Work utilizing pre-prepared Instruction SETS, Script commands, etc.;
Handle 80% of upcoming issues and 20% escalate to Back Office;
Ticket record and solve standard problems;
Interaction with other technicians, customer technical staff and other groups within Service Delivery organization;
Responsible for creating Trouble Tickets and work orders for network and service functionality and to escalate within the department / group as well as to the Back Office units / 3rdParty / supplier partner functions so that service layer may be maintained at specified level;
The engineer will be the responsible team member, working in a shift 24x7
Handle internal operations based on corporate processes and platforms, such as creating supply chain orders, issuing procurement POs, maintaining project milestone information, and checking the validity of documents to ensure that the service quality and SLA are satisfactory with customer requirement;
Release Material Requests, update internal tools (P-Link), collect and verify shipment information;
Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
Fault management on all NEs and follow up with support in case of escalated cases
Node Health Checks
Analysis of Network performance issues
Implement network changes as per the CR process
Support new Network node integrations and Acceptance
Ensure current license and software versions are suitable for the present network requirement
Able to verify and execute the plan provided by planning team
Capacity management and reporting in case of possible breach in capacity
Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support
Validating and maintaining the Known Error Database (KEDB) for Datacom Nodes
Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA)
Integration configuration (( For example: VOLTE interconnection , Roaming Volte solution support, New TUB vUSN integration with core nodes, SPS version upgrades for ROT project delivery etc. )
Fraud number/IMEI blocking, new APN/Static IP configure, international traffic route policy change
New enterprise SIP interconnect configurations, Network nodes upgrades, Traffic shift and balance
Complaint handling (Customer, CC, Roaming and internal escalations), Network utilization report, STP link load report, Volte users trend report/graphs analysis, Hardware utilization report analysis
CN license application, License update, License capacity monitoring and forecast, Customer interface/communication, Weekly Database backup checking, Handle new requirements from Customer, KPI / Network Quality improvement / optimization
Weekly Operation Plan, Major Operation review / solution /risk / script verification, Rectification/ precaution check and update iSite, Contingency plan, Topology update, Remote access and Contingency Defense & Drilling
Resolution of trouble tickets raised by NOC / Customer / LNOC Teams;
Fault management on all NEs and follow up with support in case of escalated cases;
Experience on BTS FMR& FMR-10 is a must;
Having Knowledge on DFCA is desirable;
Node Health Checks;
Analysis of Network performance issues;
Implement network changes as per the CR process;
Support new Network node integrations and Acceptance;
Ensure current license and software versions are suitable for the present network requirement;
Able to verify and execute the plan provided by planning team;
Capacity management and reporting in case of possible breach in capacity;
Actively participate in RAN equipment acceptance test for handover between delivery and MS/ Customer;
Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support;
Validating and maintaining the Known Error Database (KEDB) for Wireless Nodes;
Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
Be responsible for billing business: analyzing the contract, breaking down the milestones and making the billing schedule; be in charge of the billing application to ensure the timeliness, accuracy of issuance of invoice and integrity of the supporting documents; in charge of the accuracy of relevant billing documents and timely filing
Communicates with related departments to obtain the supporting documents for fulfillment
Cooperates with related departments for process improvement, contract negotiation, contract terms improvement
Monitoring the billing process operation to ensure the KPI Index (timeliness rate and accuracy rate) can be reached
Provides periodical reports to the management team or upon request
Create Billing trigger in a timely and correct manner based on billing supporting documents which are provided by the project team (such as POD, PAC/FAC or other acceptance documents)
Monitor the billing and revenue recognition process and efficiently communicate with related departments to solve the problems
Active involvement in weekly meetings for process improvement and business analysis
Back office support for Channel incentives and JMKT business scenarios related to:
Submit incentive activities applications and settlements (Rebate, Price Protection, Temporary Incentives and Joint MKT campaigns) in the Huawei system, ensuring all information in the system is accurate and compliant with the process
Track the overdue status of incentives activities and campaigns
For Joint MKT campaigns, collecting acceptance materials from Huawei sales partners and checking the materials as per the regulations and guidelines to ensure the acceptance materials meet the requirements of contracts and acceptance criteria. For others incentive activities, collecting claim materials from Huawei sales partners and verify the claim validity and process them in system according to process requirements
Identify and detect the problems in the acceptance and settlement documents review process and track the problem ledger. Record all problems encountered in daily work and send monthly report
Be able to communicate with relevant parties to resolve issues within the work scope and escalate if necessary
Responsible for inputting customer frame or POs, or distributing them to correct reviewers to review in Huawei system to ensure all information is transferred to later stages accurately;
Manage the KPI achievement for PO processing in terms of accuracy and efficiency;
Standardize PO input/review procedures and guidelines to accumulate and stabilize the capability;
Help manage the external and internal compliance related to PO;
Handle internal operations based on corporate processes and platforms, such as creating supply chain orders, issuing procurement POs, maintaining project milestone information, and checking the validity of documents to ensure that the service quality and SLA are satisfactory with customer requirement;
Release Material Requests, update internal tools (P-Link), collect and verify shipment information;
Perform network surveillance, 1st Level restoration and preventive maintenance;
Work utilizing pre-prepared Instruction SETS, Script commands, etc.;
Handle 80% of upcoming issues and 20% escalate to Back Office;
Ticket record and solve standard problems;
Interaction with other technicians, customer technical staff and other groups within Service Delivery organization;
Responsible for creating Trouble Tickets and work orders for network and service functionality and to escalate within the department / group as well as to the Back Office units / 3rdParty / supplier partner functions so that service layer may be maintained at specified level;
The engineer will be the responsible team member, working in a shift 24x7
Perform the following RF network design, planning and optimization activities as required
Fully proficient in set-up, calibration, utilization, and data post processing of drive-test hardware and software products
Understand equipment co-location requirements for multiple operators and perform inter-modulation analysis
Proficient knowledge of MapInfo software
Comprehensive understanding of RF channel environment (fast fading, slow fading, time dispersion, scattering, diffraction, wave length/frequency dependence, etc.) and proper prediction model selection (Okomura, Hata, COST231, etc.) and their key parameters calibration for various frequencies
Good knowledge of system topology and air interface parameters of at least one of the main technologies (GSM/GPRS, EDGE, UMTS,LTE etc.)
Understanding of system topology and air interface parameters of at least one of the main telecommunication technologies (GSM, UMTS, LTEetc.)
Good knowledge of at least one of the main equipment vendors
Knowledge of system features and parameters for optimal network performance
Analyze network performance reports and good understanding of KPIs
Carry out optimization techniques (proper antenna selection for optimal horizontal/vertical performance, mechanical/electrical tilting, appropriate transmit power setting, antenna clearance, neighbor list analysis, etc.) for optimal site/cluster performance
Good understanding of antenna theory (aperture, gain, beam width, dipole vs. isotropic), antenna performance (return loss, impedance matching, etc.), and engineering tools (spectrum analyzer, site master, etc.)
Perform link budget, design criteria and traffic analysis
Help to define processes and procedures for RF engineering tasks
Responsible for the analysis, configuration and review of global service contract information and provide clean data sources for the company's business;
Responsible for the acceptance and review of business data of global service suppliers and effectively support timely payment of Huawei through timely and accurate processing;
Regularly follow up and manage the acceptance process of service contract, timely closed-loop problems and improve the handling efficiency;
Conducted compliance and authenticity audit of acceptance data, risk identification and closed-loop control to avoid business risks;
Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair
Daily communication with partners and customers regarding repair fee claims;
Perform network surveillance, 1st Level restoration and preventive maintenance;
Work utilizing pre-prepared Instruction SETS, Script commands, etc.;
Handle 80% of upcoming issues and 20% escalate to Back Office;
Ticket record and solve standard problems;
Interaction with other technicians, customer technical staff and other groups within Service Delivery organization;
Responsible for creating Trouble Tickets and work orders for network and service functionality and to escalate within the department / group as well as to the Back Office units / 3rdParty / supplier partner functions so that service layer may be maintained at specified level;
The engineer will be the responsible team member, working in a shift 24x7
Handle internal operations based on corporate processes and platforms, such as creating supply chain orders, issuing procurement POs, maintaining project milestone information, and checking the validity of documents to ensure that the service quality and SLA are satisfactory with customer requirement;
Release Material Requests, update internal tools (P-Link), collect and verify shipment information;