Adaugă o evaluare și ajută-i pe alții să găsească un angajator bun.
Toate ( 0 )Pozitiv ( 0 )Neutru ( 0 )Negativ ( 0 )
Utilizator:
Administrator
Aveți informații despre mediul de lucru din această companie? Care este atmosfera? Salariul este unul motivant? Oferă și alte beneficii? Care sunt condițiile pe care le oferă? Mulțumim anticipat!
Fara continut. Această companie nu a completat fila „Despre companie”.
Recrutări conduse de firmă:
Toate (3)Active ( 0 )Arhivă ( 3 )
IPTV Consultant
București,
expirat: 10.04.2017
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Act as technical leader for IPTV projects;
Act as 2nd level support and escalation point for IPTV related incident and problems;
Assist the support team in root cause analysis and troubleshooting issues related to IPTV infrastructure, in order to accurately isolate the cause and provide working solutions;
Define pricing plans, service offerings and marketing strategies for IPTV solutions;
Liaise with vendors where necessary in order to resolve vendor related issues;
Manage on-going vendor related technical escalations through to completion;
Define and optimize an integrated monitoring structure aimed to detect potential issues related to the IPTV systems;
Maintain and develop technical skills/certifications as required to support new and existing technologies and customers offerings;
Share knowledge of regular fault solutions within the support team in order to reduce rework in solving the same problem;
Document technical proposals, designs and solutions into standardized templates (HLD, LLD, Implementation Plan etc.) and in the internal Knowledge Base system;
Act as a leader for IPTV related activities;
Define project timelines and activity list based on the customer requirements, solution evaluation and technical analysis;
Providing technical coaching & mentoring other colleagues;
Offer support and consulting services in projects related to other technologies (non-IPTV related)
Act as technical leader / solutions architect for VoIP projects;
Act as a commercial point of contact in regard to IP Telephony projects: analyze the residential and business customer requirements and trends and define service offerings, pricing plans, and marketing strategies for VoIP solutions;
Act as 2nd level support and escalation point for VoIP related incident and problems;
Assist the support team in root cause analysis and troubleshooting issues related to VoIP infrastructure, in order to accurately isolate the cause and provide working solutions;
Liaise with vendors where necessary in order to resolve vendor related issues;
Manage on-going vendor related technical escalations through to completion;
Define and optimize an integrated monitoring structure aimed to detect potential issues related to the VoIP systems;
Maintain and develop technical skills/certifications as required to support new and existing technologies and customers offerings;
Share knowledge of regular fault solutions within the support team in order to reduce rework in solving the same problem;
Document technical proposals, designs and solutions into standardized templates (HLD, LLD, Implementation Plan etc.) and in the internal Knowledge Base system;
Act as a leader for VoIP related activities;
Define project timelines and activity list based on the customer requirements, solution evaluation and technical analysis;
Providing technical coaching & mentoring other colleagues;
Offer support and consulting services in projects related to other technologies (non-VoIP related)