Bucureşti Sectorul 1, Şos. PIPERA, Nr. 42, Etaj 15
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Accounts Receivable Analyst (Collector - Italian)
București,
expirat: 11.11.2021
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Perform customer account verification, research, issue resolution and collection activities such as email and outbound call
Reach out to the business unit’s sales team and counterparts to resolve customer disputes
Monitor and track status of ServiceNow tickets assigned to the team
Work closely with cash application analyst relative to payment posting based on customer remittance advice in an accurate and timely manner; redirecting incorrect payments as appropriate
Processing and monitoring customer credit exposure (including coordination with Operating Company to appropriately manage customer relationships),
Monitoring for overdue accounts, potential collection problems, maintenance and release of credit holds
Preparation, maintenance, updating, submission and presentation of collection reports and aging of receivables
Facilitates customer information updates with Master Data Management (MDM)
Perform payment issue investigation leading towards issue resolution by working closely with Sales, Customer Service, Operations and Shipping groups
Maintain productivity and meet service level agreements in a complex environment, including working with and referencing data in legacy accounting systems
Assist with other projects or duties as assigned, including continuous improvement efforts