Bucureşti Sectorul 3, Str. LIPSCANI, Nr. 102, Etaj 1,2,3,4si pod
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Receive all incidents reported by the Incidents Team;
Register and prioritize all incidents according to internal procedures;
Make sure a clear understanding is achieved on the raised issue before starting any investigation;
Clear all details with the requester before starting any investigation;
Investigate the incidents reaching our team, targeting to have them solved at the L2 Support level;
Exhaust all possible scenarios during the investigation before deciding to submit the Incident for further analysis within Development teams;
Submit every applicable incident to the appropriate team within our business unit (the team owning the PAM product on which the Incident was raised);
Negotiate with the appropriate parties the timeframe and resources necessary to solve each incident;
Make sure the incident is handled in accordance with its urgency and priority (if the case, make sure it’s included in the appropriate Sprint);
Follow up on each incident to make sure it is solved correctly and in a timely manner by requesting ETAs from Product Owners / Team Leaders of the teams where the Incident was assigned;
After the incident is reported as solved, test (where possible) to confirm;
Inform the teams that reported the incident that it was solved;
Ad-hoc tasks from the direct manager;
Handles reports, JIRA updates and any other related tasks
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Atribuțiile:
Define, develop and implement quality assurance best practices and procedures: test plans, test cases
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Studios Technology Manager
București
expirat: 21.07.2024
Senior (5-10 ani)
Atribuțiile:
Oversee the setup, configuration, and maintenance of all studio technology, including cameras, lighting, audio equipment, and broadcasting systems.
Ensure the reliability and performance of all technical equipment and systems within the studios.
Implement and maintain robust IT and AV infrastructure to support live game broadcasts. Lead projects related to studio buildouts, upgrades, and expansions.
Coordinate with vendors, contractors, and internal teams to ensure timely and within-budget completion of projects.
Manage and mentor a team of technical staff, including studio technicians and studio tech support.
Develop training programs to keep the team updated on the latest technologies and best practices.
Provide technical support during live broadcasts to ensure uninterrupted service.
Develop and implement preventive maintenance schedules to minimize downtime
Monitor and evaluate the quality of broadcasts, implementing improvements as needed
Ensure compliance with industry standards and regulations.
Stay abreast of emerging technologies and trends in the live casino and broadcasting industry.
Recommend and implement innovative solutions to enhance studio operations and player experience.
Oversee adherence to existing operational processes and implement improvements where necessary, focusing on enhancing efficiency and client satisfaction
Manage project development from initiation to closure, collaborating with stakeholders to define scope, goals, and deliverables
Track and report on project milestones, providing status updates and resolving issues as they arise
Develop tools and best practices for process and project management and execution, driving continuous improvement within the team
Communicate effectively with clients and third parties, addressing service improvements, incidents, and feature requests
Proactively update stakeholders on the status of open issues and requests, ensuring transparency and accountability
Define and improve policies and metrics to maintain high quality standards within the team
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Atribuțiile:
Our new teacher will help children from difficult families or backgrounds. They will learn basic English. We aim to help them acquire the necessary skills to go through schools with good results and a chance at a better future. The vacancy is part-time for a period of 3 months, with the possibility of an undetermined period of collaboration afterwards
Works with children to help them acquire basic English skills so that they do have access to more learning and development opportunities;
Facilitates an atmosphere where the children should be safe to try new things and to make mistakes, where they can feel included and valued;
Prepares materials for training and instruction sheets;
Ensures that children have at their disposal the appropriate tools, hardware and software for assigned tasks;
Provides age-appropriate instruction in conversational English;
Evaluate the educational needs of the children and develop effective children educational experiences that engage and stimulate their school learning;
Communicates expectations, provides guidance, and shows an active interest in children’s progress;
Uses formal and informal assessment strategies to manage children’s learning and monitor progress;
Helps children identify and make use of supplemental instructional/media resources;
Encourages self-reliance, problem-solving, critical-thinking, creativity, and performance skills;
Maintains a positive learning environment. Facilitates learning activities that encourage collaboration and positive relationships among each other;
Evaluate children’s achievements, and prepare progress reports (to be provided to EveryMatrix);
Lead the Recruitment team across Europe and Asia, and overview recruitment for 12 different countries
Expand and execute a global recruitment strategy aligned with the company's overall goals and objectives
Collaborate with key stakeholders including business leaders, HR partners, hiring managers, and external vendors to understand hiring needs, priorities, and challenges
Enhance the company's employer brand globally to attract top talent. Develop and implement initiatives to showcase the company's culture, values, and career opportunities across different channels such as social media, industry events
Oversee the sourcing strategies to identify and engage with passive and active candidates. Utilize various channels such as job boards, social networking sites, talent communities, and employee referrals to build a diverse pipeline of candidates
Track and analyze recruitment metrics to measure the effectiveness of recruitment efforts. Generate regular reports to evaluate key performance indicators (KPIs) such as time-to-fill, quality of hire, and use insights to drive continuous improvement
Leverage technology and innovative tools to enhance the recruitment process
Provide guidance, mentorship, and support to the recruitment team to ensure alignment with the recruitment strategy and achievement of targets
Work collaboratively, analyze, plan and develop requirements and delivery standards in reference to scheduled projects
Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects; interface with business units as required; identify the resources needed for the project and source these materials
Assign and oversee the daily tasks of technical personnel while ensuring all teams are actively working toward established milestones; track completion per various workstreams/tasks, provide reports, monitor metrics, identify blockers, assist with root cause analyses and mitigations
Monitor projects’ progress continuously and make detailed scheduled reports on measurable items, such as AITs, milestones and deliverables; take accurate minutes of meetings/calls and ensure clear and complete inclusion into AITs and project records
Determine and define clear deliverables, roles and responsibilities, for staff members, required for specific projects or initiatives
Alert on foreseeable risks or delays, document and track processes, propose internal process optimizations based on best practices
As part of the Casino Customer Support team, you will be responsible for helping our clients via e-mail and live chat and checking data in the back end to prevent and solve problems
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Junior Business Development Manager
București
expirat: 12.01.2024
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
Work with account management and sales to identify new opportunities and market entries
Participate in post-merger integration processes, ensuring a smooth transition of acquired entities into the organization. Collaborate in M&A due diligence efforts in close coordination with support functions and business units
Actively participate in conferences, meetings, and industry events to stay informed about market trends and developments. Developing financial plans to maximize business profitability
In charge of a prioritized list of potential new markets across all product verticals
Conduct market research to identify emerging opportunities, providing insights for strategic decision-making
Create and update market-specific roadmaps based on compliance requirements and other market conditions
Create and maintain a framework for scoping new markets
Identify new market trends and revenue opportunities
Working directly with Presales, Legal & Compliance, Tech Compliance, Sales, Managed Services, Marketing, Delivery Management, and Product Business Units (platform, payments, data, sports, casino, affiliate)
Competitive analysis of markets and competition
Work with marketing (USP of new features/products, understanding the competition)
Work collaboratively, analyze, plan and develop requirements and delivery standards in reference to scheduled projects
Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects; interface with business units as required; identify the resources needed for the project and source these materials
Assign and oversee the daily tasks of technical personnel while ensuring all teams are actively working toward established milestones; track completion per various workstreams/tasks, provide reports, monitor metrics, identify blockers, assist with root cause analyses and mitigations
Monitor projects’ progress continuously and make detailed scheduled reports on measurable items, such as AITs, milestones and deliverables; take accurate minutes of meetings/calls and ensure clear and complete inclusion into AITs and project records
Determine and define clear deliverables, roles and responsibilities, for staff members, required for specific projects or initiatives
Alert on foreseeable risks or delays, document and track processes, propose internal process optimizations based on best practices
Build yearly marketing plans based on solid insights and aligned with the commercial objectives and games roadmap, with the goal of generating awareness and ultimately growing the client base
Deliver the marketing strategy and USPs for Armadillo Studios, Spearhead Studios and SlotMatrix RGS partner's games for the full-game marketing lifecycle
Conduct ongoing research to define the target audience, positioning, and USPs, and identify the right mix of marketing channels (digital, events, exhibitions)
Develop marketing plans focusing on original activations, content, and meaningful iGaming media, casino affiliates, influencers, and client partnerships
Coordinate marketing plan implementation by bringing together people in the group marketing, sales, game production, game operations, and account management teams
Maintain and develop the product and game brand identity from the tone of voice to assets
Participate in promotional assets creation for game promotion (trailers, assets, descriptions, campaigns)
Work with the team (communications, social media, event management, design, product) to create and optimize advertising campaigns and assets
Analyze the performances of our games-related marketing efforts and report periodically to the Head of Marketing and Games unit stakeholders
Plan and execute, with support from the business, the set up of an affiliate program;
Develop new and existing relationships with affiliates, introducing them to our client's brands,
Monitor and report on the effectiveness of affiliate traffic sources (manage KPIs) both internally and externally;
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives, activities, and results
Work with CRM and Marketing Manager to maximize the effectiveness of ongoing campaign strategy
Take ownership of relevant regulatory requirements as they relate to online gambling in relevant jurisdictions
Work collaboratively, analyze, plan and develop requirements and delivery standards in reference to scheduled projects
Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects; interface with business units as required; identify the resources needed for the project and source these materials
Assign and oversee the daily tasks of technical personnel while ensuring all teams are actively working toward established milestones; track completion per various workstreams/tasks, provide reports, monitor metrics, identify blockers, assist with root cause analyses and mitigations
Monitor projects’ progress continuously and make detailed scheduled reports on measurable items, such as AITs, milestones and deliverables; take accurate minutes of meetings/calls and ensure clear and complete inclusion into AITs and project records
Determine and define clear deliverables, roles and responsibilities, for staff members, required for specific projects or initiatives
Alert on foreseeable risks or delays, document and track processes, propose internal process optimizations based on best practices
Build yearly marketing plans based on solid insights and aligned with the commercial objectives and games roadmap, with the goal of generating awareness and ultimately growing the client base
Deliver the marketing strategy and USPs for Armadillo Studios, Spearhead Studios and SlotMatrix RGS partner's games for the full-game marketing lifecycle
Conduct ongoing research to define the target audience, positioning, and USPs, and identify the right mix of marketing channels (digital, events, exhibitions)
Develop marketing plans focusing on original activations, content, and meaningful iGaming media, casino affiliates, influencers, and client partnerships
Coordinate marketing plan implementation by bringing together people in the group marketing, sales, game production, game operations, and account management teams
Maintain and develop the product and game brand identity from the tone of voice to assets
Participate in promotional assets creation for game promotion (trailers, assets, descriptions, campaigns)
Work with the team (communications, social media, event management, design, product) to create and optimize advertising campaigns and assets
Analyze the performances of our games-related marketing efforts and report periodically to the Head of Marketing and Games unit stakeholders
Complete responsibility over for developing and growing the product revenues;
Responsible for all decisions related to the product beyond product development, through its entire lifecycle;
Managing personnel within the division (organizing internal team structures and coordinating with subordinate team leaders and HR in assuring optimal staffing);
Build yearly marketing plans based on solid insights and aligned with the commercial objectives and games roadmap, with the goal of generating awareness and ultimately growing the client base
Deliver the marketing strategy and USPs for Armadillo Studios, Spearhead Studios and SlotMatrix RGS partner's games for the full-game marketing lifecycle
Conduct ongoing research to define the target audience, positioning, and USPs, and identify the right mix of marketing channels (digital, events, exhibitions)
Develop marketing plans focusing on original activations, content, and meaningful iGaming media, casino affiliates, influencers, and client partnerships
Coordinate marketing plan implementation by bringing together people in the group marketing, sales, game production, game operations, and account management teams
Maintain and develop the product and game brand identity from the tone of voice to assets
Participate in promotional assets creation for game promotion (trailers, assets, descriptions, campaigns)
Work with the team (communications, social media, event management, design, product) to create and optimize advertising campaigns and assets
Analyze the performances of our games-related marketing efforts and report periodically to the Head of Marketing and Games unit stakeholders
Hands-on development and integration of the evolving business functionality;
Discusses business/technical requirements with the Product Owner, Business Analysts, Architect, and other parties involved and makes sure they are clear enough and as simple as possible for the development team;
Adheres to the Agile methodology and to best practice development standards (such as continuous integration and deployment);
Participates in the design and implementation of the new architecture of the next-generation GamMatrix platform;
Offers the team assistance, supervision and coaching while ensuring appropriate motivation;
Ensures the team is synchronized by promoting collaboration, clear and transparent communication and knowledge sharing;
Ensures good communication with the other teams in the business unit and in the company – operational team, front end team etc;
Is a speaker for the team – from the bottom up and top-down;
Helps with recruitment for new positions in the team;
Performs biannual employee appraisals and continuously contributes to the team’s and separate individuals’ development (be them developers or QAs);
Ensures together with the Product Owner and the Scrum Master timely delivery of features and fixes of incidents on production;
Together with the Scrum Master and the whole team, proactively identifies – and suggest solutions to – productivity and quality problems
Work collaboratively, analyze, plan and develop requirements and delivery standards in reference to scheduled projects
Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects; interface with business units as required; identify the resources needed for the project and source these materials
Assign and oversee the daily tasks of technical personnel while ensuring all teams are actively working toward established milestones; track completion per various workstreams/tasks, provide reports, monitor metrics, identify blockers, assist with root cause analyses and mitigations
Monitor projects’ progress continuously and make detailed scheduled reports on measurable items, such as AITs, milestones and deliverables; take accurate minutes of meetings/calls and ensure clear and complete inclusion into AITs and project records
Determine and define clear deliverables, roles and responsibilities, for staff members, required for specific projects or initiatives
Alert on foreseeable risks or delays, document and track processes, propose internal process optimizations based on best practices
As part of the Casino Customer Support team, you will be responsible for helping our clients via e-mail and live chat and checking data in the back end to prevent and solve problems
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Information Security Specialist
București
expirat: 26.08.2023
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Maintaining the organization's compliance with ISand PCI DSS
Prepare for and participate in external security audits
Develop and implement information security policies and procedures
Conduct risk assessments and threat analysis to identify potential security risks
Participate in the development of disaster recovery and business continuity plans
Conduct security awareness training and provide ongoing education to employees on information security practices and policies
Participate in potential customers’ RFIs/RFPs
Process employees’ reports on security and participate in security incident investigations
Draft/review/advise on a wide range of commercial, iGaming and software contracts in accordance with company procedures and applicable laws
Managing contract changes, deliverables and associated correspondence and documentation
Providing advice on contract risks and issues, implementation and compliance
Provide legal and regulatory advice to the Commercial teams during the contract process
Dispute and litigation management including liaising with third party advisors
Assist with KYC queries
Provide effective legal advice and support across all levels of the business on all legal issues affecting EveryMatrix Group, such as intellectual property, industry regulations and employment issues