Municipiul Deva, Str. ARH. LIVIU OROS, Nr. 6A, 6B, 6C, Apartament 2
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Aveți informații despre mediul de lucru din această companie? Care este atmosfera? Salariul este unul motivant? Oferă și alte beneficii? Care sunt condițiile pe care le oferă? Mulțumim anticipat!
Manage the entire customer experience from end-to-end. He or she will be responsible for all communication with clients via all channels (online store, social media, email communication etc);
Message reply and support to online inquiries from Mainly Amazon, Website and other e-commerce platforms;
Perform Administrative e-Commerce Tasks;
Will also be required to assist with customer order processing, returns, assist in removing negative reviews, exchanges, feedback, Amazon notices, ASIN checking, etc
Assistance in data basing as well, Google doc and/or excel;
Our new candidate will work on his own computer, so a good quality computer and high-speed internet are required
Build and execute social media strategies through competitive research, platform determination, benchmarking, messaging and audience identification that are proven by testing and metrics
Deliberate planning and goal setting
Monitor trends in social media tools, applications, channels, design and strategy
Administrate the creation and publishing of relevant, original, high-quality content (text, images, or video) that builds meaningful connections and encourages community members to take action
Create a regular publishing schedule and implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
Set up and optimize company pages within each platform to increase the visibility of our company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with other departments (customer relations, sales, etc) to manage reputation, identify key players and coordinate actions