Bucureşti Sectorul 1, Şos. BUCUREŞTI-PLOIEŞTI, Nr. 172-176, Clădirea A, Etaj 5
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Aveți informații despre mediul de lucru din această companie? Care este atmosfera? Salariul este unul motivant? Oferă și alte beneficii? Care sunt condițiile pe care le oferă? Mulțumim anticipat!
Fara continut. Această companie nu a completat fila „Despre companie”.
Recrutări conduse de firmă:
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Cashback Operations Specialist
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expirat: 09.05.2024
Middle (2-5 ani), Senior (5-10 ani)
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Finance and Accounting Specialist
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expirat: 25.04.2024
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Finance and Accounting Associate
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expirat: 25.04.2024
Middle (2-5 ani), Senior (5-10 ani)
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Receptionist & GA Officer
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expirat: 25.04.2024
Middle (2-5 ani), Senior (5-10 ani)
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Support Developer (.net & SQL)
București
expirat: 21.05.2022
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
Respond to user queries and help requests, which can arrive by email or through the service tool, Jira;
Gather all relevant information related to the incidents or issues, update the service ticket and perform the 1st line investigation of the issue;
Use C# or SQL skills to fix the issue or escalate to the relevant developer to resolve it;
Manage the flow of incoming support requests and escalate issues to other IT specialists as required;
Maintain detailed records of user issues with software and hardware and use these notes to diagnose and help resolve tickets using a mixture of C# & SQL;
Provide reports to the IT leadership team to track problems reported by multiple users;
Aid the departments operations and best practices by creating, editing and distributing IT-related documents;
Create FAQ documents that cover common errors and known issues and provide guidance on resolving them;
Create and update help sheets that will create a self-help knowledge base
Operational Risk, investigating abnormal items, reporting the result to the Financial Director, CFO, CEO, and at the end to HQ;
Reconciliation and account analysis;
Quarterly /annual verification of financial information from other departments must be requested in a timely and follow-up to be received on time for the preparation of internal audit;
Verifying the recording of all expenses in the accounts related to the service;
Verify the electronic complaint of all transactions;
Check the accuracy of the use of GCOA (marketing and logistics accounts are not manually registered);
Check the posted accounting items out of the or unpacked goods and informs the IT and Order Desk departments about accounting issues;
Price analysis according to internal rules;
Verification of documentation for activities such as B2B; Payment of marketing campaigns (documentation)
Tracking internal KPIs;
Warning and prevention of warnings that may occur daily;