Evaluarea generală a angajatorului
HOOTSUITE S.R.L.
Bucureşti Sectorul 1, Str. MAIOR ALEXANDRU CÂMPEANU, Nr. 24
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Utilizator: Administrator
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Recrutări conduse de firmă:
Toate (20)
Active ( 0 )
Arhivă ( 20 )
Customer Support Advocate (German & English)
Strada Maior Câmpeanu Alexandru, București
expirat: 08.06.2018
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support (French & English)
Strada Maior Câmpeanu Alexandru, București
expirat: 19.05.2018
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate (Spanish)
Strada Maior Câmpeanu Alexandru, București
expirat: 19.05.2018
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
People Partner
Strada Maior Câmpeanu Alexandru, București
expirat: 18.05.2018
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate (Spanish)
Strada Maior Câmpeanu Alexandru, București
expirat: 02.05.2018
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate
Strada Maior Câmpeanu Alexandru, București
expirat: 18.03.2018
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate (Spanish)
Strada Maior Câmpeanu Alexandru, București
expirat: 03.03.2018
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
- Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
- Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite
- Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
- Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
- Identify and surface trends of customer or product issues with a focus on potential solutions
- Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT)
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA - Spanish
Strada Maior Câmpeanu Alexandru, București
expirat: 31.07.2017
Middle (2-5 ani), Entry (0-2 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Data Quality & Technical Support Specialist
24 Strada Maior Câmpeanu Alexandru, București
expirat: 01.05.2017
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA – Portuguese
24 Strada Maior Câmpeanu Alexandru, București
expirat: 15.03.2017
Middle (2-5 ani), Entry (0-2 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA - English speaker
Strada Maior Câmpeanu Alexandru, București
expirat: 17.12.2016
Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA - Spanish
Strada Maior Câmpeanu Alexandru, București
expirat: 17.12.2016
Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA - Spanish
Strada Maior Câmpeanu Alexandru, București
expirat: 17.12.2016
Middle (2-5 ani), Entry (0-2 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA – Portuguese
24 Strada Maior Câmpeanu Alexandru, București
expirat: 14.12.2016
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA – German
24 Strada Maior Câmpeanu Alexandru, București
expirat: 02.03.2016
Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA–English Speaking
24 Strada Maior Câmpeanu Alexandru, București
expirat: 02.03.2016
Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Frontend Software Engineer
24 Strada Maior Câmpeanu Alexandru, București
expirat: 05.06.2015
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Advocate EMEA – Italian
24 Strada Maior Câmpeanu Alexandru, București
expirat: 29.04.2015
Entry (0-2 ani), Middle (2-5 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Senior QA Automation Engineer
24 Strada Maior Câmpeanu Alexandru, București
expirat: 26.02.2014
Middle (2-5 ani), Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
Senior Front-End Developer
24 Strada Maior Câmpeanu Alexandru, București
expirat: 05.01.2012
Senior (5-10 ani)
Anunțuri Arhivate
Anunțuri Arhivate
