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GOLDWIN LTD ST PAUL S BAY MALTA-SUCURSALA PANTELIMON
Oraş Pantelimon, Str. SF. CONSTANTIN ŞI ELENA, Nr. 4B
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Recrutări conduse de firmă:
Toate (15)
Active ( 0 )
Arhivă ( 15 )
Customer Support English
București
expirat: 04.07.2019
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Middle-Senior React Developer
București
expirat: 12.06.2019
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
- Develop new user-facing features using
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
Anunțuri Arhivate
Anunțuri Arhivate
JavaScript Full Stack Web Developer
București
expirat: 05.06.2019
Middle (2-5 ani), Senior (5-10 ani)
Atribuțiile:
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Collaborate with other team members and stakeholders
Anunțuri Arhivate
Anunțuri Arhivate
Junior Graphic/Web Designer
București
expirat: 15.05.2019
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Graphic design qualification
- Minimum 6 moths of working experience as a graphic designer
- Impeccable attention to detail
- Creative flair and willingness to share these ideas with the team, as a team player
- Ability to work in a quick turnaround, high pressured environment
- Although guidance and training will be given, you will need to be able to work
- Collaborate daily with Product Managers and Software Developers to define, design and deliver great products
- Able to independently manage design projects and to provide end-to-end solutions to arising problems
450 - 480 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support German
București
expirat: 10.05.2019
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
900 - 1200 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support English
București
expirat: 25.04.2019
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support German
Piața Victoriei, București
expirat: 31.10.2018
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
480 - 570 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support German
București
expirat: 05.10.2018
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
540 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Content Marketing Specialist
București
expirat: 18.05.2018
Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support English
București
expirat: 28.03.2018
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
480 - 600 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support English
Piața Victoriei, București
expirat: 15.02.2018
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
480 - 596 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support English
București
expirat: 19.11.2017
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support English
București,
expirat: 24.02.2017
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
420 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
CRM EXECUTIVE
București
expirat: 24.02.2017
Middle (2-5 ani)
Atribuțiile:
- Planning, executing, analyzing and optimizing CRM & promotional activities
- Reduce churn, optimize conversion, increase customer yield
- Increase customer satisfaction and engagement via exciting promotions & campaigns and automated life cycles
- Ensuring the database is segmented effectively for targeted marketing activities
- Working together with Affiliate/VIP team, to develop customized & relevant offers
- Establishing a road-map for the future development of CRM capabilities
- Setup and execute emails, SMS, OMS (on site messaging system)
- Configure campaign setups via campaign tools
- Set-up and report on A/B tests for email, SMS and OMS send-outs
- Evaluate and report all relevant information through different systems
- Update and document all SOP’s (standard operating procedures)
Anunțuri Arhivate
Anunțuri Arhivate
Customer service representative
București
expirat: 24.02.2017
Entry (0-2 ani)
Atribuțiile:
- Handle customer queries through live chat, email and phone
- Escalating to relevant departments and following up on the resolution
- Working with multiple back-offices, internal tools as well as engaging 3rd parties (games providers) to ensure customer queries are answered and / or resolved in a timely and correct manner
- Assisting customers encountering issues with processing payments (credit cards, bank transfers, e-wallets, paysafecard)
- Assisting customers with their KYC procedure working closely with the VIP, marketing and risk / payments department;
- Crediting bonuses and free spins
- Upselling the brands promotions
- Retaining customers who wish to close accounts
- Actively engaging customers in the view to increase player activity
Anunțuri Arhivate
Anunțuri Arhivate
