Evaluarea generală a angajatorului
SYKES ENTERPRISES EASTERN EUROPE S.R.L.
Municipiul Cluj-Napoca, Str. REPUBLICII, Nr. 109, parter și etajul 4
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Pozitiv ( 0 )
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Negativ ( 0 )
Utilizator: Administrator
Aveți informații despre mediul de lucru din această companie? Care este atmosfera? Salariul este unul motivant? Oferă și alte beneficii? Care sunt condițiile pe care le oferă? Mulțumim anticipat!Afișați mai multe >
Fara continut. Această companie nu a completat fila „Despre companie”.
Recrutări conduse de firmă:
Toate (303)
Active ( 0 )
Arhivă ( 303 )
Chat only - Customer Advisor with Romanian
expirat: 12.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with Italian and English
expirat: 09.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with French and English
expirat: 09.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with Italian and English
expirat: 09.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with French and English
expirat: 09.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with French and English
expirat: 09.10.2024
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Macedonian
expirat: 25.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
CSR with German - Cluj Napoca
expirat: 22.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
CSR with Italian - Cluj Napoca
expirat: 22.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Care with Polish and English
expirat: 19.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
expirat: 19.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Romanian - Cluj-Napoca
expirat: 13.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with French and English
expirat: 08.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Recruiter with Italian and English
expirat: 08.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Slovak - Cluj-Napoca
expirat: 06.09.2024
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Italian
expirat: 06.09.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Italian and English (Remote)
expirat: 06.09.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Danish
expirat: 04.09.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Advisor with Bulgarian
Cluj-Napoca
expirat: 04.09.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Dutch
expirat: 01.09.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Service Advisor with French
expirat: 31.08.2024
Anunțuri Arhivate
Anunțuri Arhivate
Learning Specialist with Bulgarian - Cluj-Napoca
Cluj-Napoca
expirat: 30.08.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Bulgarian - Cluj-Napoca
Cluj-Napoca
expirat: 24.08.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
General Ledger Specialist in Cluj-Napoca
Cluj-Napoca
expirat: 21.08.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 18.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
CSR with Italian - Cluj-Napoca
Cluj-Napoca
expirat: 10.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Spanish Customer Support Representative
expirat: 03.08.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Portuguese
expirat: 03.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Slovak - Cluj-Napoca
Cluj-Napoca
expirat: 03.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Italian
expirat: 03.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Romanian - Cluj-Napoca
Cluj-Napoca
expirat: 03.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Bulgarian in Cluj-Napoca
Cluj-Napoca
expirat: 01.08.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Norwegian
expirat: 25.07.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
General Ledger in Cluj-Napoca
Cluj-Napoca
expirat: 20.07.2024
Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Spanish Customer Support Representative
expirat: 19.07.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 18.07.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Bulgarian - Cluj-Napoca
Cluj-Napoca
expirat: 12.07.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Danish
expirat: 12.07.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Romanian - Cluj-Napoca
Cluj-Napoca
expirat: 04.07.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Slovak in Cluj-Napoca
Cluj-Napoca
expirat: 04.07.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Portuguese
expirat: 28.06.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
CRS with Japanese/Korean/Arabic or Dutch
expirat: 28.06.2024
Fără experiență, Entry (0-2 ani)
Atribuțiile:
- Respond to and resolve a wide variety of consumer queries by phone, chat, or email
- Develop and maintain a full technical knowledge of the client’s products and services
- Deal with all correspondence as requested/required
- Accurately log all calls and in line with procedures
- Responsibly maintain and update all job-related administrative forms
- Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Italian
expirat: 27.06.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Spanish Customer Support Representative
expirat: 14.06.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 30.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with Bulgarian - Work at Home
expirat: 30.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with German and English
expirat: 25.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Romanian - Cluj-Napoca
Cluj-Napoca
expirat: 25.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
CRS with Croatian - Data Annotation Advisor
Cluj-Napoca
expirat: 25.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Care with Polish and English
expirat: 25.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Slovak in Cluj-Napoca
Cluj-Napoca
expirat: 24.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Slovak - Cluj-Napoca
Cluj-Napoca
expirat: 24.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with Italian
expirat: 22.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Spanish Customer Support Representative
expirat: 15.05.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Romanian - Cluj-Napoca
Cluj-Napoca
expirat: 09.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Support with German and English
expirat: 09.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Helpdesk Administrator in Cluj-Napoca
Cluj-Napoca
expirat: 05.05.2024
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
CRS with Croatian - Data Annotation Advisor
Cluj-Napoca
expirat: 02.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote Customer Service Advisor with French
expirat: 01.05.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
General Ledger in Cluj-Napoca
Cluj-Napoca
expirat: 27.04.2024
Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Customer Care with Polish and English
expirat: 27.04.2024
Middle (2-5 ani), Senior (5-10 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote - Spanish Customer Support Representative
expirat: 14.04.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Croatian in Cluj-Napoca
Cluj-Napoca,
expirat: 13.04.2024
Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Advisor with Slovenian - Cluj-Napoca
Cluj-Napoca,
expirat: 28.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Remote Portuguese Customer Support Representative
expirat: 23.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Croatian - Cluj Napoca
Cluj-Napoca
expirat: 17.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Swedish
expirat: 15.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Norwegian
expirat: 15.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Finnish
expirat: 15.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Danish
expirat: 15.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 06.03.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with Portuguese - Work At Home
expirat: 02.02.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 20.01.2024
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Specialist - Russian
Cluj-Napoca
expirat: 04.01.2024
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with French&English (Remote)
expirat: 21.12.2023
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with Portuguese - Work At Home
expirat: 20.12.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with German and English - WAH
expirat: 20.12.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Hungarian - Cluj Napoca
Cluj-Napoca
expirat: 01.12.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Real Time Analyst with English - Cluj-Napoca
Cluj-Napoca
expirat: 01.12.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Trainer with Slovenian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Trainer with Slovak - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Trainer with Croatian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Slovenian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Slovak - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Slovenian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed
- Continually review and monitor work performance of all Advisors against agreed KPI’s, instigating appropriate corrective action, using performance management tools, to manage any shortfall
- Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI’s
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics
- Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice
- Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development
- Continuously monitor Advisor calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved
- Ensure accurate and timely communication of any client/campaign issues to Operations Manager. Ensure appropriate actions are taken to improve client satisfaction survey scores
- Implementation of the GOS processes
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Slovak - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed
- Continually review and monitor work performance of all Advisors against agreed KPI’s, instigating appropriate corrective action, using performance management tools, to manage any shortfall
- Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI’s
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics
- Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice
- Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development
- Continuously monitor Advisor calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved
- Ensure accurate and timely communication of any client/campaign issues to Operations Manager. Ensure appropriate actions are taken to improve client satisfaction survey scores
- Implementation of the GOS processes
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Team Leader with Croatian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Middle (2-5 ani), Entry (0-2 ani)
Atribuțiile:
- Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed
- Continually review and monitor work performance of all Advisors against agreed KPI’s, instigating appropriate corrective action, using performance management tools, to manage any shortfall
- Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI’s
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics
- Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice
- Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development
- Continuously monitor Advisor calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved
- Ensure accurate and timely communication of any client/campaign issues to Operations Manager. Ensure appropriate actions are taken to improve client satisfaction survey scores
- Implementation of the GOS processes
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Croatian - Cluj Napoca
Cluj-Napoca
expirat: 30.11.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Greek (Work at Home)
expirat: 18.11.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support Representative SPANISH (WAH)
expirat: 25.10.2023
Middle (2-5 ani), Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Italian and English (Remote)
expirat: 21.10.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Serbian&Croatian - WAH
expirat: 20.10.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Slovenian
expirat: 20.10.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Tehnical Consultant with German
expirat: 18.10.2023
Fără experiență, Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care with Greek (Work at Home)
expirat: 21.09.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Tehnical Consultant with German
expirat: 17.09.2023
Fără experiență, Entry (0-2 ani), Middle (2-5 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Care Advisor with Czech and English
Atena
expirat: 16.09.2023
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with Bulgarian
expirat: 08.09.2023
Fără experiență, Entry (0-2 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Customer Support with French&English (Remote)
expirat: 08.09.2023
Middle (2-5 ani), Fără experiență, Entry (0-2 ani)
Salariu confidențial
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Customer care - Macedonian/Slovenian/Serbian WAH
expirat: 01.09.2023
Fără experiență, Entry (0-2 ani)
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