Municipiul Cluj-Napoca, Str. GĂRII, Nr. 21, Liberty Technology Park Cluj, Cladirea E, Birou nr.2, Etaj 2
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Utilizator:
Administrator
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Fara continut. Această companie nu a completat fila „Despre companie”.
Recrutări conduse de firmă:
Toate (21)Active ( 0 )Arhivă ( 21 )
Product manager
21 Strada Gării, Cluj-Napoca
expirat: 31.03.2022
Middle (2-5 ani), Senior (5-10 ani)
Salariu confidențial
Anunțuri Arhivate
Anunțuri Arhivate
Head of Operations
Cluj-Napoca
expirat: 08.12.2021
Middle (2-5 ani), Senior (5-10 ani)
1300 - 1700 € net / luna
Anunțuri Arhivate
Anunțuri Arhivate
Sales Development Representative (GER&EN)
expirat: 04.12.2021
Entry (0-2 ani), Middle (2-5 ani)
Atribuțiile:
Achieve monthly SQO (Sales Qualified Opportunity) targets and quotas
Talking and listening - you will spend about 80% of your time on the phone contacting prospective businesses identified as having real interest from an inbound lead flow
Educate potential customers on a range of solutions and options to gain insight into their business needs
Use targeted questions and natural rapport-building skills to understand the client's business strategy and determine how you can contribute to their success
Update CRM systems to enable Account Executives to schedule well-informed future contact and communication
Respond to customers through phone/email inquires regarding products and perform required technical troubleshooting steps based on customer issues within the scope of support
Hands-on experience working with ticketing tools and SLA governed environment Escalate issues (when required) to the appropriate channel
Record, track, and document the problem-solving process all the way through to the final resolution
Use logical reasoning to analyze a situation and make use of available debug utilities
Identify and learn old and new software features supported by the organization
Hands-on experience working with fixes at the product level, including installing and upgrading software
Test fixes and BETA versions of the software to ensure reported problem(s) have been adequately resolved
Ability to establish the proper course of action to ensure efficient completion of work within prescribed time limits
Develop FAQ and Knowledge Base articles to aid in problem resolution
Respond to customers through phone/email inquires regarding products and perform required technical troubleshooting steps based on customer issues within the scope of support
Hands-on experience working with ticketing tools and SLA governed environment Escalate issues (when required) to the appropriate channel
Record, track, and document the problem-solving process all the way through to the final resolution
Use logical reasoning to analyze a situation and make use of available debug utilities
Identify and learn old and new software features supported by the organization
Hands-on experience working with fixes at the product level, including installing and upgrading software
Test fixes and BETA versions of the software to ensure reported problem(s) have been adequately resolved
Ability to establish the proper course of action to ensure efficient completion of work within prescribed time limits
Develop FAQ and Knowledge Base articles to aid in problem resolution