Bucureşti Sectorul 3, Str. ÎNVINGĂTORILOR, Nr. 24, CAM. 3, Etaj 7
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Recrutări conduse de firmă:
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Head of Workforce Management & BI
expirat: 09.11.2024
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Game Presenter with English
expirat: 08.11.2024
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Shuffler
expirat: 08.11.2024
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Customer Service Moderator with English
expirat: 06.10.2024
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Game Presenter with English
expirat: 04.10.2024
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Shuffler
expirat: 04.10.2024
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Audio Video Specialist
expirat: 21.09.2024
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Security Special Agent
expirat: 21.09.2024
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Shuffler
Calea Rahovei, București
expirat: 29.08.2024
Fără experiență, Entry (0-2 ani)
Atribuțiile:
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Assist the promotions team in the day-to-day tasks to achieve planning/scheduling campaign targets and ensure the promotional calendar is up to date
Work with relevant teams across the business, such as Account Management, Developers, BI, Compliance, etc. to ensure the effective delivery, signing off and implementation of promotion briefs to achieve the objectives
Ensure relevant teams across the business has all the technical information needed about the tools used
Create promo briefs, coordinate network and bespoke promotions across departments, planning and assisting in solving issues and requests regarding the aforementioned promotions
Create internal/external promo in internal tool and provide Back Office support to Account Management teams
Manage and monitor the promotion display to ensure promotions and offers are displaying on site, both desktop and mobile
Execute relevant winner lists, deductions files and KPIs documents for all promotions
Ensure that all activity delivered is consistent, compliant and follows the brand and best practice guidelines
Handles maintenance, verification, and repair of gaming equipment and related subassemblies
Assists in all service requirements necessary for gaming machine equipment
Reads and interprets data recorded by gaming equipment
Moves and installs gaming equipment
Provides technical consultancy
Safely and effectively operates shop tools including hand tools, soldering equipment, and electronic test equipment, etc
Prepares documents corresponding to the performed operations
Represents the company in relation to relevant gambling authorities
Follows policies and procedures related to technical operations
Provides input on how policies and procedures may be streamlined to enhance machine repair, improve safety requirements, and ensure the security of equipment.
To be “the face” of the company delivering expert knowledge and superior gaming quality
To represent and maintain Pragmatic Play brand by consistently adhering to the company presentation and grooming policy
To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
The ability to engage players
To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play brand guidelines
To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company
Team Leadership: Lead and manage a team of chat moderators, ensuring they are motivated, productive, and aligned with company goals
Training & Development: Oversee the training and continuous development of chat moderators, ensuring they have the skills and knowledge required to perform their roles effectively
Performance Monitoring: Monitor and evaluate the performance of chat moderators, providing regular feedback, conducting performance reviews, and implementing improvement plans as necessary
Community Engagement: Develop and implement strategies to enhance player engagement and build a strong online community
Quality Assurance: Ensure that all interactions within the chat rooms meet the company’s quality standards and guidelines
Issue Resolution: Act as the escalation point for any issues or complaints from players, resolving them in a timely and effective manner
Feedback Reporting: Gather and analyze feedback from chat moderators and players, reporting key insights to senior management to inform strategy and improve service delivery
Collaboration: Work closely with the bingo team to ensure promotions are advocated effectively and executed in a timely manner. Liaise with the wider operations team such as Account Managers to ensure any relevant escalations are circulated and managed
Client Facing: Be confident in dealing with B2B clients for events such as KPI performance reviews, brand training, and collaborating on client campaigns
Responsible Gaming: Stay updated on industry and regulatory requirements to ensure the chat host team promotes safe, fun, and responsible gaming
Shift Management: Plan and manage shift schedules to ensure 24/7 coverage, balancing team workload and maintaining high levels of service
Innovation & Improvement: Identify opportunities for innovation and continuous improvement in chat moderation practices and player engagement strategies
Commercially Astute: Monitor chat host and promotional spend to ensure alignment with budget
Compliance: Ensure all chat activities comply with company policies and relevant regulations.
Install various AV and IT equipment in the new studios accordingly to the plan or diagram provided by the Broadcast Engineer;
Assemble professional video cameras, including lens, on board monitor and power supplies;
Install professional video cameras in the studio and connect them via SDI wires to server room equipment;
make sure all digital video signals from camera are reaching the desired equipment (video switcher, capturing device, monitor);
Run low voltage wiring (Video, Audio and Network Cabling) through our studios and facility, installing Server Racks, cameras and NVR/DVR and other aspects of our technology infrastructure;
Run SDI, XLR and ethernet cables; tipping wire, crimping and testing is a large part of installations;
Install professional studio lighting fixtures and modifiers according to the lighting scheme;
Analyze and repair technical faults on equipment and systems;
Minimize loss of service when equipment fails by quickly identifying and implementing alternative methods of service provision.
To be “the face” of the company delivering expert knowledge and superior gaming quality
Present and lead online streaming games to engage and entertain players
Present all games in the required professional manner, always showcasing exceptional presenting skills in line with the company performance expectations
Inform players about the rules of the game and provide guidance as needed
Have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company.
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Pregătirea și amestecarea în timp util a cărților de joc la mese, în conformitate cu procedurile în vigoare;
Asigurarea că toate cărțile sunt amestecate în mod corespunzător și că jocul se desfășoară în mod corect și echitabil;
Comunicarea cu supervisorii din zona de joc pentru a se asigura că toate regulile și procedurile sunt urmate corespunzător;
Verificarea și asigurarea calității corespunzătoare a cărților folosite și a observa buna funcționare a echipamentelor implicate;
Completarea directă și la timp a jurnalelor de lucru conform procedurilor în vigoare; Respectarea standardelor companiei;
Utilizarea timpului de lucru exclusiv pentru îndeplinirea sarcinilor serviciului;
Atribuțiile de mai sus pot fi completate cu alte atribuții specifice, în măsura în care acestea sunt comunicate la timp și servesc scopului operațional al angajatorului
Be “the face” of the company delivering expert knowledge and superior gaming quality
Represent and maintain the Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy
Present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
Engage players and immerse them in the live dealer experience
Maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play Brand Guidelines
Carry out all gaming operations in line with the current legislation and to the required Company standards of efficiency, security and customer satisfaction
Verifies the audio and video broadcasting and reports to the Shift Manager and the IT Department any errors or deviation.
Verifies the communication history between the Online Dealers and the players in order to evaluate the quality of the communication during the game, according to the communication regulation.
Supervise and reports sound or/and image disconnections and any other technical error.
Verifies the audio and video broadcasting and reports to the Shift Manager and the IT Department any errors or deviation.
Verifies the communication history between the Online Dealers and the players in order to evaluate the quality of the communication during the game, according to the communication regulation.
Supervise and reports sound or/and image disconnections and any other technical error.
Align with all departments, prepare, and configure templates, review of press releases/product marketing content and prepare set up plans;
Configure schedule set up (align with Integration, LC Config to set up the schedule and provide full config details);
Launch configuration for monitoring, announcements, post launch support, etc;
Handle Dedicated Tables/Studio Releases;
Configure schedule set up (align with Integration, LC Config to set up the schedule and provide full config details);
Launch configuration monitoring, announcement, post launch support;
Offer support with Invoicing and Finance issues;
Client on-boarding;
LCQ updates and custom limits approvals;
Support for hubs, operational manuals / files updates;
Configure and help with setting changes for existing clients;
Coordinate for any new features to roll out and cooperate with product and tech (Integration + Support Teams) for any new process set up which includes any other hubs
Ensure the integrity of accounting information by recording, verifying and entering transactions
Reconciliation of synthetic with analytical accounts
Account balance checking, determining discrepancies and proposing corrections
Prepare and record assets, liabilities, revenues, expenses, material and fixed assets inputs and outputs, depreciation, bank and cash transactions and accruals by compiling and analyzing account information
Assist in the preparation of balance sheets, income statements and financial statements according to Romanian and company accounting and financial policies / guidelines
Discuss with the other accountants and prepare the monthly/yearly closings
Assist with financial audits performed by tax authorities and maintain contacts with the respective public institutions involved
Be “the face” of the company delivering expert knowledge and superior gaming quality
Represent and maintain the Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy
Present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
Engage players and immerse them in the live dealer experience
Maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play Brand Guidelines
Carry out all gaming operations in line with the current legislation and to the required Company standards of efficiency, security and customer satisfaction
Assist the promotions team in the day to day tasks to achieve planning/scheduling campaign targets and ensure the promotional calendar is up to date;
Work with relevant teams across the business, such as Account Management, Marketing, Creative, BI, Compliance etc. to ensure the effective delivery, sign off and the implementation of promotion briefs to achieve the objectives;
Create promo briefs, coordinate network promotions across departments and assist bespoke promotions planning;
Arrange kick-off meetings with marketing team and designers to socialize promo plan and target deliverable; review outputs (artwork, wordings) provided by them;
Execute outputs from designer & copywriter team using the assigned tools as part of the effort to bring the promotions to live;
Create internal/external promo presentations and provide back office training to support Account Management teams across all hubs;
Arrange follow-up meetings to review progress and distribute tasks;
Manage and monitor the website promotion display to ensure promotions and offers are displaying on site, both desktop and mobile;
Ensure that all activity delivered is consistent, compliant and follows the brand and best practice guidelines
Our Online Dealers are the image of our business and they represent everything we stand for as a Company. You will play a crucial role in our Company's continue growth and ongoing success and as such you will be responsible for ensuring exceptional standards in presentation, performance and game knowledge. Your overall performance assisted by our unique patented technology will ensure that we'll stand out as a top service provider in the field
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Atribuțiile:
Conceiving and editing announcements;
Creating databases with candidates;
Drawing up specific legal documents: individual labor contracts, additional documents, decisions, certificates, requests, statements, etc.;
Ensure the relationship with the clinic responsible for occupational health and safety;
Ensures the relationship with the accounting firm and transmits in a timely manner all the documents requested by them;
Preparing, checking and archiving the personnel files;
Keep track of presence at work;
Keep records of medical leave, invoices, holiday leave;
Processing incoming mail;
Creating and distributing documents;
Providing customer service to organization employees;
Maintaining computer system by updating and entering data;
Setting appointments and arranging interviews and meetings;
To be "the face" of the Company delivering expert knowledge and superior gaming quality
Representing and maintaining Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy
To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the Company performance expectations
The ability to engage players
Maintaining a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play Brand Guidelines
To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company
Verifies the audio and video broadcasting and reports to the Shift Manager and the IT Department any errors or deviation.
Verifies the communication history between the Online Dealers and the players in order to evaluate the quality of the communication during the game, according to the communication regulation.
Supervise and reports sound or/and image disconnections and any other technical error.
As our sites operate 365 days of the year, 7 days a week, this role requires flexibility and shift work including night shifts and working during some weekends;
You will carry out one of the most attractive roles within the bingo team;
Creating the spark that gets our players excited and looking forward to having a great time on site;
Chat Hosts are the life and soul of our site;
Building strong and solid relationships with the community;
Welcoming players, running quizzes and games, dealing with player questions;
Whilst at the same time creating a sense of ‘community’ within our audiences
You will report to and work closely with the Chat Host Manager to feedback on what promotions, games, prizes, any other site activity has performed well, and what best engages the player;
You will feedback if there have been any onsite issues fed back via the players within the chat rooms, or if any promotions have left the players disengaged;
You will be the eyes and ears on our site, so the Chat Host plays a pivotal role in ensuring we deliver what the players want;
To be part of this team you need to be a real team player, always working together collaboratively;
You will also need to be be incredibly self-motivated, trustworthy and you must have the ability to adapt to change and uncertainty;
You will be a fast thinker, with an understanding of commercial requirements;
You will be able to find solutions and turn any issues into positive outcomes;
You will strive to give the best performance possible, be open to new responsibilities and always looking to learn
Be “the face” of the company delivering expert knowledge and superior gaming quality
Represent and maintain the Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy
Present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
Engage players and immerse them in the live dealer experience
Maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play Brand Guidelines
Carry out all gaming operations in line with the current legislation and to the required Company standards of efficiency, security and customer satisfaction
Ensure delivery against revenue targets via allocated accounts;
Develop accounts to ensure future growth of overall business with them;
Proactively grow the business by identifying and qualifying opportunities;
Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
Develop strong customer relationships at required levels and functions across the customers organizations;
Continual monitoring of user feedback to anticipate business needs and forward them to the Product department
You will carry out one of the most attractive roles within the bingo team;
Creating the spark that gets our players excited and looking forward to having a great time on site;
Chat Hosts are the life and soul of our site;
Building strong and solid relationships with the community;
Welcoming players, running quizzes and games, dealing with player questions;
Whilst at the same time creating a sense of ‘community’ within our audiences
You will report to and work closely with the Chat Host Manager to feedback on what promotions, games, prizes, any other site activity has performed well, and what best engages the player;
You will feedback if there have been any onsite issues fed back via the players within the chat rooms, or if any promotions have left the players disengaged;
You will be the eyes and ears on our site, so the Chat Host plays a pivotal role in ensuring we deliver what the players want;
As our sites operate 365 days of the year, 7 days a week, this role requires flexibility and shift work. Part time hours available;
To be part of this team you need to be a real team player, always working together collaboratively;
You will also need to be be incredibly self-motivated, trustworthy and you must have the ability to adapt to change and uncertainty;
You will be a fast thinker, with an understanding of commercial requirements;
You will be able to find solutions and turn any issues into positive outcomes;
You will strive to give the best performance possible, be open to new responsibilities and always looking to learn
You will carry out one of the most attractive roles within the bingo team;
Creating the spark that gets our players excited and looking forward to having a great time on site;
Chat Hosts are the life and soul of our site;
Building strong and solid relationships with the community;
Welcoming players, running quizzes and games, dealing with player questions;
Whilst at the same time creating a sense of ‘community’ within our audiences
You will report to and work closely with the Chat Host Manager to feedback on what promotions, games, prizes, any other site activity has performed well, and what best engages the player;
You will feedback if there have been any onsite issues fed back via the players within the chat rooms, or if any promotions have left the players disengaged;
You will be the eyes and ears on our site, so the Chat Host plays a pivotal role in ensuring we deliver what the players want;
As our sites operate 365 days of the year, 7 days a week, this role requires flexibility and shift work. Part time hours available;
To be part of this team you need to be a real team player, always working together collaboratively;
You will also need to be be incredibly self-motivated, trustworthy and you must have the ability to adapt to change and uncertainty;
You will be a fast thinker, with an understanding of commercial requirements;
You will be able to find solutions and turn any issues into positive outcomes;
You will strive to give the best performance possible, be open to new responsibilities and always looking to learn