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Junior Network Helpdesk Specialist
București
expirat: 01.05.2022
Atribuțiile:
Communicate with the beneficiary and open the support case requests in the company ticketing tool
Communicate with the central support team to solve with priority the support cases of the beneficiary
Ensure that SLA ( service level agreement ) is not exceeded
Perform all the helpdesk on site activities required by the beneficiary
Perform changes requested by the central support team and act under their supervision
Keep the documentation of the IT infrastructure of the beneficiary up to date
Participate in the company training and certification programs
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Anunțuri Arhivate
Anunțuri Arhivate
Junior helpdesk specialist
București
expirat: 01.07.2018
Atribuțiile:
Communicate with the beneficiary and open the support case requests in the company ticketing tool
Communicate with the central support team to solve with priority the support cases of the beneficiary
Ensure that SLA ( service level agreement ) is not exceeded
Perform all the helpdesk on site activities required by the beneficiary
Perform changes requested by the central support team and act under their supervision
Keep the documentation of the IT infrastructure of the beneficiary up to date
Participate in the company training and certification programs
Afișați mai multe >>
Anunțuri Arhivate
Anunțuri Arhivate